Privacy Policy

Last updated: June 1, 2026

IPTV Streaming ("we," "us," or "our") operates the website iptvstreaming.tv and provides IPTV streaming services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and device type when you sign up for a free trial or purchase a subscription.
• Payment Information: Credit card or payment details are processed by our third-party payment processor. We do not store your full payment card information on our servers.
• Device Information: MAC address (if provided), device type, and player app details for service configuration.
• Communication Data: Messages you send through our contact form, live chat, or email correspondence.

2. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and screen resolution

We use this data to improve our website, understand usage patterns, and maintain service quality.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IPTV streaming service
• Process transactions and send account credentials
• Respond to your inquiries and support requests
• Send service-related notices, such as account activation and renewal reminders
• Detect and prevent fraud or technical issues
• Analyze website usage to improve user experience

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Payment Processors: To process your subscription payments securely.
• Service Providers: Third-party companies that help us operate our website and deliver our service (hosting, analytics, customer support tools).
• Legal Requirements: If required by law, regulation, legal process, or governmental request.

5. Data Security

We use industry-standard security measures to protect your personal information, including encryption of data in transit (SSL/TLS) and secure storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your subscription, we retain basic account data for up to 12 months for support and billing purposes, after which it is deleted.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request a portable copy of your data

To exercise any of these rights, contact us at help@catchontv1.email.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately at help@catchontv1.email.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our service after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: help@catchontv1.email
• Live Chat: Available 24/7 on our website
• Contact Form: iptvstreaming.tv/contact